Support
How can we help?
Guides for everything in Waypoint, from your first project to plans, billing and AI assistants.
Browse by topic
Getting started
New to Waypoint? Set up your account, your team and your first project.
5 articles
Projects and tools
Every tool in a project, in detail: message boards, task boards, chat, calendars and drives.
7 articles
Team management
Teams, roles, who can see which project, and the pages that bring every project together.
5 articles
Your account
Your profile, password and sign-in security, appearance and notifications.
5 articles
Plans and billing
For team owners: plans and limits, upgrading, payment details, invoices and cancelling.
4 articles
AI assistants
Connect Claude, Cursor, ChatGPT and other assistants to your projects.
3 articles
Troubleshooting and FAQs
Answers to the questions we hear most, and how to reach us when you need a person.
5 articles
Still need a hand?
Write to us and a person will reply. Include the team and project you were working in.